Note: Information Subject to Change

Sunday, July 21st


Session Title

5:00 pm - 6:30 pm Registration & Reception in the Caribbean Ballroom Foyer


 Monday, July 22nd


Session Title 

7:30 am - 3:30 pm Registration & Information 
8:00 am - 5:00 pm Exhibit Hall Open
8:00 am - 10:00 am Breakfast Opening Session
10:00 am - 10:30 am Break With Exhibitors
10:30 am - 12:00 pm

FTCA: The Latest PINs and PALs

This session will provide critical updates on FTCA and implications for  community health centers.

10:30 am - 12:00 pm

We Survived a Cat 5! A Panel Discussion with Hurricane Michael Impacted CEOs

This session will feature CEOs and staff who took a direct hit from Hurricane Michael. Their experience in preparing for impact and the recovery efforts that followed.
10:30 am - 12:00 pm Pharmacy Roundtable (Members Only)
12:00pm - 1:45 pm Lunch with Exhibitors
12:00 pm - 1:45 pm CEO Lunch
2:00 pm - 3:30 pm

Implementing Telehealth at FQHCs

This session will cover recent and current developments in providing care via telehealth. CMS has recently implemented an enhanced CoCM reimbursement, AHCA is encouraging more telehealth through SMMC, and Centers are each investigating the proper method through which they can provide care by this modality.

2:00 pm - 3:30 pm

Top 10 Ways to Avoid Benefit Administration Nightmares

This program will highlight the various ways to prevent the most common pitfalls that can arise, creating issues for both members and administrators alike. We will highlight the areas to review within contracts, eligibility, leave of absence management as well as auditing benefit admin system capabilities.

2:00 pm - 5:00 pm Pharmacy Roundtable (Members Only)
3:30 pm - 4:00 pm  Break with Exhibitors
4:00 pm - 5:00 pm Finance Committee
4:00 pm - 5:00 pm Membership Committee
5:30 pm - 7:30pm  Outdoor Welcome Reception 
8:00 pm - 11:00 pm Hospitality Suite 

Tuesday, July 23rd


Session Title 

8:00 am - 4:00 pm Registration & Information Desk
8:00 am - 5:00 pm Exhibit Hall Open
8:00 am - 10:00 am Town Hall Breakfast
10:00 am - 10:30 am Break w/ Exhibitors
10:30 am - 12:00 pm

Human Resource Law with Ed Suarez

Spend an hour with attorney Ed Suarez-Solar and have some of your Human Resource, Employment or Labor law questions answered.  Ed has mastered these Q&A sessions to maximize not only the feedback but the applicability to those in attendance

10:30 am - 12:00 pm

 CFO Roundtable (Members Only)

Bringing together CFOs from Centers around Florida, this Roundtable is re-launching the monthly CFO Roundtable cycle. Come with questions and learn organically from one another about best practices and solutions to some of the most common or pressing problems of the day.

10:30 pm - 12:00 pm

Increasing Access to Care Panel Discussion: Successful Strategies for Growing the Number of Patients Served at Florida FQHCs

Increasing access to comprehensive healthcare services for Floridians is imperative for meeting growing demand in our state and is a strategic priority for HRSA. The goal of serving more patients can be accomplished in different ways: Opening new sites or expanding existing ones, adding new staff or services, forming new partnerships, improving operational efficiency, increasing outreach and enrollment, implementing new delivery models, and reconfiguring staff are some of the most promising practices.  In this session Florida FQHCs leaders will share successful strategies for significantly increasing the number of patients served while maintaining high clinical quality, and they’ll share their thoughts about strategic issues for Florida FQHCs moving forward. Audience participation and discussion will be encouraged.



10:30 am - 12:00 pm Pharmacy Roundtable (Members Only)
12:00 pm - 2:00 pm Awards Lunch
2:00 pm - 3:00 pm Dessert in Exhibit Hall
3:00 pm - 4:30 pm

What is a PBM and Implications for Your 340B Savings

This session will provide a definition and context of the existence, purpose, and implications of PBMs. Speakers will cover the role of PBMs in the healthcare environment and how they have come to be such powerful entities. Information will be presented that depicts the growing problem of PBMs, the impacts to FQHCs, and strategies for addressing the problem. 

3:00 pm - 4:30 pm

Preparing for the New Financial OSV

This session will discuss the financial reporting and policies of the new OSV Manual and experiences of those that have been reviewed since its implementation. Insights on what reviewers are focused on and what types of content is needed to be in place will be shared.

3:00 pm - 5:30 pm Operations Roundtable (Members Only)
3:00 pm - 5:30 pm Pharmacy Roundtable (Members Only)
4:30 pm - 5:30 pm Executive Committee
6:30 pm - 8:30 pm Indoor Reception
8:30 pm - 11:00 pm  Hospitality Suite


 Wednesday, July 24th


Session Title 

8:30 am - 9:30 am 

A Long and Winding Road: Community Health Centers, Inc's Journey to Becoming an Employer of Choice

Community Health Centers Inc. has over 500 employees that serve 70,000 diverse patients at 11 sites in Orange and Lake Counties. In recent years, they’ve received numerous employer distinctions, including national recognition as one of the Best and Brightest Places to Work in 2019, and three consecutive-years as one of the Orlando Sentinel’s Top 100 Companies for Working Families in Central Florida, which goes to elite employers with a proven record of creating environments where people love to work. These important acknowledgements validate the extensive time and effort CHC Inc. leaders and staff put into achieving their goal of becoming a healthcare “Employer of choice” for their region.

9:30 am - 11:00 am  Board Meeting